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Aloe on the Burn; Using Grade Appeals to help Learners Improve
Objective/Background: Assigning a clinical grade is one very challenging aspect of medical education. Students get up early, work hard all day, try to be helpful, and in the end often feel undervalued or worse, unfairly assessed. Once grades are assigned students are frequently disappointed with their grades and approach faculty for more information at the least or a different grade at the most. This process is stressful for students and faculty alike.
Workshop Agenda: In this interactive workshop we will review the literature on grade appeals in medical education and provide examples from our own experience. We will discuss best practices to reduce their frequency. We will review examples of rubrics for grade appeals and have workshop participants develop rubrics for their own institutions. We will do a practical exercise role playing student grade appeals, practicing from a checklist of “tough conversations” geared toward commonly disputed aspects of the grade.
Interactive Component: Participants will
1) work on a rubric for grade appeals at their institution,
2) role play a grade dispute conversation,
3) use large group discussion to identify structures and methods to reduce stress and improve meaning during grade disputes
Take Home Products:
1) rubric,
2) tough conversation checklist
Topics:
Faculty Development Seminar, 2020, Student, Resident, Faculty, Professionalism, Systems-Based Practice & Improvement, Interpersonal & Communication Skills, UME, Assessment,