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Improving Medical Student Feedback by Identifying Barriers in Obtaining Evaluations

Purpose: The goal of this study is to identify barriers encountered by residents and faculty in providing electronic feedback to medical students regarding their clinical performance. 

Background: Feedback is an integral part of learning and professional development and needs to be both specific and corrective to be effective, however, the amount and quality of feedback received by medical students varies greatly. The response rate for medical student evaluations at our institution is 33.2%. We performed a survey-based study to determine barriers to the completion of online medical student evaluations.

Methods: Surveys with quantitative and qualitative questions were sent to residents, fellows, and faculty at three teaching institutions in Cleveland, OH. 

Results: Of the 71 respondents, 56.5% were attendings and 39.1% residents with an overall response rate of 40.8%. Time spent with student and time to fill out evaluations appear to be the most contributory factors cited as barriers to evaluation completion at 76.1% and 64.8% respectively.

Discussions: Developing systems to obtain feedback without significant time constraints may increase response rates. Relying on the evaluations of a few physicians with whom students spend more time may also improve the quality of feedback.

Topics: 2019, Student, Resident, Faculty, Clerkship Director, Clerkship Coordinator, Systems-Based Practice & Improvement, UME,

General Information


Intended
Audience
Student,Resident,Faculty,Clerkship Director,Clerkship Coordinator,
Competencies
Addressed
Systems-Based Practice & Improvement,
Educational
Continuum
UME,
Educational
Focus
Clinical Focus

Author Information

Charita Roque, MD, MPH, Case Western Reserve University/MetroHealth Medical Center; Tani Malhotra, MD; Sally MacPhedran, MD

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